Privacy Policy

How we collect, use, and protect your information

1. Introduction

At mai, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application ("the App"). By using the App, you consent to the data practices described in this policy.

2. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Information: Name, email address, and account credentials when you create an account.
  • Location Data: With your permission, we collect precise or approximate location data to provide location-aware features.
  • Usage Information: How you interact with the App, including features you use, content you view, and search queries.
  • Device Information: Device type, operating system, unique device identifiers, and network information.
  • Content Preferences: Topics, categories, and specific content you show interest in.

3. Cloud AI Processing

mai uses cloud-based Large Language Model (LLM) artificial intelligence systems to process and analyze information. This involves:

  • Transmitting user queries, preferences, and contextual data to cloud AI services for processing.
  • Using AI systems to generate personalized content, recommendations, and responses.
  • Analyzing patterns in user interactions to improve service quality and relevance.
  • Implementing security measures to protect data during transmission and processing.

While we take steps to protect your information, please be aware that data transmitted to cloud services may be subject to the privacy practices of our AI service providers.

4. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing personalized content and recommendations based on your location, interests, and context.
  • Improving and optimizing the App's functionality and user experience.
  • Developing new features and services based on user behavior and feedback.
  • Sending important notifications about the App or your account.
  • Protecting the security and integrity of our services.
  • Complying with legal obligations and enforcing our Terms of Service.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Sharing and Third Parties

We may share your information with:

  • Service Providers: Third-party companies that help us operate the App, including cloud AI providers, hosting services, and analytics providers.
  • Content Partners: News sources and information providers that help us deliver relevant content.
  • Legal Requirements: When required by law, legal process, or governmental authorities.

We do not sell your personal information to third parties for marketing purposes.

7. Your Choices and Rights

You have several rights regarding your personal information:

  • Access, correct, or delete your personal information.
  • Opt out of certain data collection (though this may limit functionality).
  • Disable location services through your device settings.
  • Adjust notification preferences within the App.
  • Request a copy of your data in a portable format.

8. Children's Privacy

The App is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through the App or by other means. Your continued use of the App after such changes constitutes your acceptance of the new Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at privacy@maiapp.xyz.

Last Updated: June 1, 2025